Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.
You will receive an email containing your Tracking Number with Tracking Link once your package has been shipped from the warehouse. Click on the Tracking Link to check the most up-to-date status of your order. You can find more information in our Shipping Policy.
We send all parcels using Direkt Kurierdienst.
Austria
European Union:
Switzerland:
Great Britain / United Kingdom (UK):
The minimum order value for deliveries to Great Britain is € 160.
You can request to return & exchange items within 14 days from the date you received your package.
Before you return your item, make sure that the items are in the same condition you received them in, with the identification tag and seal still attached. For more information, consult our Returns and Refunds.
We reserve the right to refuse late returns or returned items that don´t match the terms set.
Please fill out the quick form and we will get back to you as soon as possible.
We are only satisfied once we fully meet our high quality standards. This is not only validated by our internal quality management and our own laboratory. We also regularly submit to external independent test bodies. Because only when checked and certified our organic hemp extracts and organic hemp food are send out to you. And even though we are already thinking about how we can become even better, we are very proud that our quality standards have been awarded 6 times.
